Most leaders recognize, your team is going to make mistakes. The challenge is, all mistakes are not equal. There’s a big difference between errors of apathy and errors of enthusiasm.
Errors of apathy are the kind of mistakes that happen when no one feels responsible, so everyone just passes the buck. I’ve observed that organizations run by quantitative metrics and productivity measures (alone) are more likely to create a culture where errors of apathy are tolerated, even tacitly encouraged. That’s because when leaders micro measure everything, the driving force in the organization is usually fear. …
People often assume that because I talk about Noble Purpose, I don’t care about money.
Nothing could be further from the truth. I care very deeply about money, because I understand the impact it has on our lives. Backstory: I’ve been broke — like bankruptcy level broke — so I know how scary and downright awful it can be. I’ve also experienced affluence, which is certainly easier than being broke, but rarely provides the sense of meaning and purpose we crave in our lives.
Human beings are complex. We want to make a difference and be a part…
The traditional signs of a toxic in-person culture are fairly obvious: long faces, snide remarks, groups of people huddled around the water cooler, who immediately stop speaking when the boss walks in.
In the current virtual world, toxicity is harder to pick up on. It sits beneath the surface of zoom fatigue and inbox overload. It’s less obvious, yet just as dangerous.
As many organizations are settling into indefinite virtual work, being aware of the ‘warning signs’ is an imperative.
Even if you you’re adopting the hybrid model (a mix on in-person and remote) or you’re going back into the…
“So, how’ve you been?!”
You search for the words. Between unrelenting work chaos, managing virtual school, and the constant anxiety of dealing with a pandemic, it’s hard to know how to respond to a well-intended reach out like this.
“Uh, we’re hanging in there! Crazy time right!?” You awkwardly stammer back.
Whether it’s physically seeing your coworkers for the first time in a year, dialing into the family zoom calls you’ve been ghosting lately, or striking up a chat with the other parents on the playground, most of us we want these relationships back. We miss the joy, support, and…
“No worries!” you politely replied, when in fact, this has caused you many worries.
“Feeling good!” you forced, when in fact, you felt awful.
“We can rally!” you cheered to the team, when in fact, you knew that things didn’t look good.
Maybe you’ve done this; Carefully picking and choosing which emotions to express to whom, mindfully striking the perfect balance of collaborative, kind, and optimistic.
It’s called emotional acting. Emotional acting is a phrase coined by Wharton professor Adam Grant. It’s when you put on a persona and you fake it, in a lot of interactions, all the time.
Last month, the majority of LinkedIn’s 15,900 employees worldwide got a paid week off.
I’ve been a LinkedIn Learning (course) author for the last 5 years and have been fortunate to work with many of LinkedIn’s internal teams as well. I know firsthand, LinkedIn has always played the long game of attracting and retaining exemplary talent.
While not everyone has the ability to shut it down for a week, there are several things to learn from LinkedIn’s bold PTO move:
1. “Vacation Guilt” is real. When you’re the “only one” on vacation, it can feel like you’re leaving your team…
*Burnout* seems to be the word of the year. For many organizations, the shift to virtual work, an onslaught of urgent changes, and the ominous shadow of an uncertain future have contributed to a workforce that is exhausted.
Much of what has been written about burnout is directed at managers. How to give employees praise, offer flex-time, keep morale high, etc.
But what happens when it’s your boss who is missing deadlines, raining on parades, and falling asleep during meetings?
Working for a burned-out boss can quickly lead to being burned out yourself. The mood of the leader has…
When teams that were used to working together in person shifted to virtual, they had a wellspring of mutual goodwill to draw upon. They’d been through change, challenge, and growth together. The existing goodwill enabled them to power through virtual work even when it may have been frustrating or isolating.
Newer teammates do not have those same benefits. In many cases, they haven’t met a single person outside of a Zoom call. But that doesn’t mean they can’t be successful. …
If you’ve ever tried, and perhaps succeeded in achieving a big goal, you know that great results require hard work (and lots of it). The sacrifice and struggle associated with accomplishment are part of the puritan work ethic, bootstrap-it-up mythology many of us have been marinating in since birth, both in our culture and in our family of origin.
But what if that collective tough-it-out story and the beliefs behind it are making things harder for us than they need to be?
In the new book, Effortless: How to Make It Easy to Do What Matters, author Greg McKeown puts…
What if you could change the way you experience your work by simply shifting your lens? What if someone else’s perspective on your work could bring you more happiness and energy even when circumstances seem to be working against you?
Years ago, when I was a corporate trainer, I was on the road most weeks. One night, after a delayed flight to Dallas, I arrived at my hotel at 1AM. The desk clerk couldn’t find the training manuals I’d shipped ahead. I knew they were there; I’d already checked for proof of delivery. I needed them by 7 AM. So…
Lisa is an advisor, consultant, and speaker who works with senior executives and sales teams around the world. She is the author of five bestselling books.